From Jason in Canada,
Hi, just installed your snake in my road king, absolutely love it! Huge difference! I wanted to order your liquid kit for my dirt bike, but you said there's a delay. Please advise when it'll be available again. I'm a buyer for sure.
Dear Carter and Linda,
Following my recent experience with both of you, I felt compelled to write. The other day I received my replacement Barsnake and had to install it right away. Naturally, the very next thing was to road test it. All I can say is WOW! What an immediate and dramatic difference! I would have to guesstimate that the amount of vibration I experienced in my handlebars went down at least 70%. Typically when I would ride my bike at least one or both of my hands would start to go numb after 20 minutes of highway speed riding. Now the most I experience is a very slight tingle in my fingertips.
Further, not only am I impressed with your product, there is also the matter of customer service. When I contacted you to explain how I ordered the wrong Barsnake, your response to me was prompt and courteous. And you immediately sent out a replacement product. Well, that usually never happens, until now that is. I cannot sing the praises of both you and your product more. I have already been telling all my friends. In short, thank you for delivering a product that not only meets the claims you make about it, but exceeds it too. And thank you even more for being quality people with outstanding service.
Success!!! Your last tip of having someone pull on the other end made the snake slide completely through with ease. Just had to wait on my son to help. Tomorrow I will get to ride the bike. I am sure it willl greatly reduce the vibration. Thank you for your world class and remarkable customer service! If only everyone still did business like you and Linda. Thanks again and take care!