Order Processing

• All orders are processed within 3–5 business days (excluding weekends and holidays).
• You will receive an email confirmation once your order has shipped, including tracking information when available.
  

Domestic Shipping (U.S.)

• Standard shipping typically takes 5–10 business days, depending on your location.
• Expedited shipping options may be available at checkout.
  

International Shipping

• We currently ship to select countries worldwide, including Canada, Europe, Australia, and more.
• Delivery times vary by destination, but most international orders arrive within 10–21 business days.
• Shipping rates are calculated at checkout based on weight, destination, and carrier options.
  

Customs, Duties & Taxes

• International customers are responsible for any customs duties, taxes, or fees charged by their country’s customs office.
• These costs are not included in your order total at checkout.
• Barsnake is not responsible for delays caused by customs clearance.
  

Tracking

• Once shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.
• Some international shipments may have limited tracking once they leave the U.S.
  

Lost or Delayed Packages

• Barsnake is not responsible for delays caused by carriers, customs, or incorrect shipping addresses provided at checkout.
• If your package is significantly delayed or lost, please contact us and we will do our best to assist.
  

Questions

If you have any questions about your order or shipping, contact us at: contact@barsnake.com